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CannGen Insurance

FAQ

Down payments are due 10 days after the policy effective date.
Down payment amount is based on 25% of the premium plus 100% of any fully earned premium, surplus lines taxes & fees, and any additional fees.
Yes, please deduct from total premium due.
If the policy is financed, any unearned commissions should be remitted to your finance company.
Checks can be mailed to CannGen Insurance Services P.O. 388, Roseville, CA 95661 or via overnight to 1860 Sierra Gardens Drive #388, Roseville, CA 95661.
Emails are sent out at the end of each month to the Producers accounting contact. If you do not receive the emails, please contact our Accounting team at Accounting@Canngenins.com.
Unfortunately, it is direct bill for our Package, Products, Excess liability, and Auto lines we can only accept payments from our producers.
For ACH information, please reach out to CannGen Billing (billing@canngenins.com)
It is CannGen's request that funding is sent to CannGen directly.
In most cases, yes. For further information, please contact your Finance company.
Please contact our Accounting team. Return premiums are sent out when received from our carrier.
Please contact our Accounting team. Return premiums are sent out when received from our carrier
When payments are received, our Accounting team will request the policy be reinstated and may take a few days to be processed. Should you have additional questions, please email our Service team.
We offer workers' compensation coverage in all states except monopolistic states (North Dakota, Ohio, Washington, and Wyoming).
Our typical turnaround time is 3 to 5 business days once a complete submission is received by our underwriting team.
Yes. We accept supplemental applications from other carriers, though our team may follow up with additional questions for accurate quoting.
To bind coverage, please provide the following:
  • Signed ACORD 130
  • Signed Workers' Comp Supplemental Application
  • Signed Quote
  • Any additional bind subjectivities listed on your quote
Pay-as-you-go: Payroll reporting through SmartPay Solutions

Installment Plans:
  • 11 Pay: 17% down, 10 equal monthly installments
  • 10 Pay: 25% down, 9 equal monthly installments
  • 7 Pay: 25% down, 6 equal monthly installments
  • 4 Pay: 35% down, 3 equal monthly installments
  • 2 Pay: 50% down, balance due in the 5th month
  • Annual Pay: Full premium due upfront
For installment plans, the first payment is due 30 days after the policy effective date.
The CannGen Underwriting Fee can be paid by:
  • Check:
    CannGen Insurance Services
    PO Box 388
    Roseville, CA 95661
  • ACH: Details provided at binding
Because our carrier partner is direct bill, this underwriting fee is billed separately, requiring two payments at binding — one to CannGen and one to the carrier.
Policies are typically issued within 30 days of binding coverage.
Email all endorsement requests to CannWC@canngenins.com.
Please allow up to 30 days for processing.
Crum & Forster Protective / Progressive
Yes. Reinstatement may be considered under the following conditions:
  • First cancellation: Within 30 days, if all past-due amounts are paid and an NKLL (No Known Loss Letter) is provided.
  • Second cancellation: Policy must be paid in full before reinstatement.
  • Third cancellation: Reinstatement will not be considered.
Yes. We can consider accounts with a lapse in coverage, provided an NKLL and a narrative explanation are submitted.
Most traditional auto insurance excludes cannabis-related risks, leaving your business uninsured for accidents or claims. A cannabis-specific policy ensures your coverage applies to your operations.
Yes. Coverage options include owned vehicles, hired autos, and non-owned autos (HNOA) used in your cannabis business.
Absolutely. CannGen accepts new ventures, provided they meet eligibility requirements such as being domiciled in approved states and having licensed drivers aged 21 or older.
Yes. CannGen's program covers fleets of up to 100 vehicles, including passenger cars, vans, light trucks, semi-trucks, trailers.
No. Coverage applies only to operations within states where cannabis sales and distribution are legal. Interstate travel is not eligible.